Privacy Policy

1. Introduction

Fisker Access Control Products LTD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and purchase products from us.

We operate under the laws of England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms of this Privacy Policy.

2. Information we collect

We may collect and process the following types of personal data:

Identity Data – name, company name (if applicable), title, and other identifiers.
Contact Data – email address, telephone number, billing and delivery addresses.
Financial Data – payment details (processed securely via third-party payment providers; we do not store payment card information).
Transaction Data – details of products you purchase from us.
Technical Data – IP address, browser type, operating system, and website usage data.
Marketing and Communications Data – preferences for receiving marketing from us and communication history.

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders.
To provide customer support and respond to inquiries.
To manage and improve our website and services.
To send you important updates about our products and services.
To comply with legal obligations, including fraud prevention.
To provide marketing materials where you have consented.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Performance of a Contract – When processing your orders.
Legitimate Interests – For business administration, fraud prevention, and improving our services.
Compliance with Legal Obligations – When required by law.
Consent – When you opt-in to marketing communications.

5. Data Sharing and Transfers

We may share your personal data with:

Service providers (e.g., payment processors, delivery companies, and IT service providers).
Legal and regulatory authorities when required by law.
Business partners where necessary for service fulfilment.

We do not sell or trade your personal data to third parties.

If data transfers occur outside the UK or EEA, we ensure appropriate safeguards are in place.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Financial and transaction records are kept for tax and legal purposes.

7. Your Rights

Under UK GDPR, you have rights regarding your personal data, including:

Access – Request a copy of your data.
Correction – Ask us to correct inaccurate data.
Erasure – Request deletion of your data where applicable.
Restriction – Ask to limit data processing.
Objection – Object to processing based on legitimate interests.
Data Portability – Request transfer of your data to another service provider.
Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at shop@facp.co.uk.

8. Cookies and Tracking Technologies

We use cookies to improve user experience and analyse website traffic. You can manage cookie preferences via your browser settings.

9. Security Measures

We implement appropriate security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

10. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, contact us:

Fisker Access Control Products LTD
1 Technology Park

Colindeep Lane

London

NW9 6BX
shop@facp.co.uk

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

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